Privacy Policy

Effective Date: 04.04.2025

1. Introduction

At EKFA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website and use our WhatsApp Business services (“Service”). By using our Service, you consent to the practices described in this policy.

2. Information We Collect

A. Personal Information You Provide

When you contact us or interact with our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Your name
Your email address
Your phone number
Any other information you voluntarily provide

B. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

Internet protocol (IP) address
Browser type and version
Pages viewed on our site
The date and time of your visit
Referral source

3. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Our Services: We use your information to deliver the Service, troubleshoot issues, and enhance user experience.
To Communicate with You: Your information helps us send important updates, respond to your inquiries, and provide customer support.
For Security and Compliance: We use the information to monitor and protect against unauthorized access, fraud, or other harmful activities.
For Marketing (Where Applicable): With your explicit consent, we may use your information to send you promotional materials related to our Service. You can opt out at any time.

4. Disclosure of Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist in operating our Service (e.g., hosting, customer support). These vendors are required to protect your data and only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal data.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. Although we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and correct your personal information.
Request the deletion or restriction of your data.
Object to or withdraw your consent for certain data processing.
Contact us regarding our privacy practices.

To exercise your rights or if you have any questions about this Privacy Policy, please contact us at info@ekfa.org

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EKFA AS
Email: info@ekfa.org